However, although there is a diversity of potential methods and strategies to evaluate story-based interventions, there is no agreed standard or process. Evidence of impact has included: service improvement in health care settings ( IDEA, 2009 SCIE, 2010 Ellis et al., 2011) positive impacts on policy (in terms of client outcomes) ( IDEA, 2009 Clark and Purdy, 2007 SROI Network, 2011) improvements in performance indicators ( Schalock, 2001) improvements in staff engagement ( MacLeod and Clarke, 2009) and improvements in well-being outcomes ( Boorman, 2009 Rath and Harter, 2010 NEF, 2011). Alongside this, story-based and narrative approaches are gradually becoming more respected as an effective tool for learning and development and for understanding organisational change ( McCormack and Milne, 2003 Gabriel, 2008 Gabriel and Connell, 2010 Reissner, 2011 Pässilä and Vince, 2016). (2017) highlighted the importance of dialogue and reflexivity, and the role of the importance of narrative within the impact debate. ![]() 967) which engage stakeholders in collaborative forms of inquiry ( Cunliffe and Scaratti, 2017 Ozanne et al., 2017 Pettigrew and Starkey, 2016 Wall, 2013, 2014, 2015, 2016a, b, 2017a, b, 2018). As such, rather than “in the box” thinking, there have been calls for “box changing, jumping or transcendence” for more imaginative approaches ( Alvesson and Sandberg, 2014, p. The impact agenda is a highly contested space and has been criticised for limiting creativity and indeed changes in practice beyond academe ( Alvesson and Sandberg, 2013 Johnston and Reeves, 2017). The full terms of this licence may be seen at Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial & non-commercial purposes), subject to full attribution to the original publication and authors. This article is published under the Creative Commons Attribution (CC BY 4.0) licence. Published in Journal of Work-Applied Management. Copyright © 2017, Lisa Rossetti and Tony Wall License
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